How a Video Intercom System Works

At the entrance, a door video intercom system is put in place. When a visitor comes, they use a touchscreen or tactile button directory on the reader to look up the name of the tenant they wish to speak with, then press the name to alert them and make contact.
When the tenant reacts to the alarm, a display or smartphone screen will show them the visitor’s photograph. If the visitor is someone they know, the occupant can unlock the entrance or gate from their screen and let the visitor in if they require further information. A relay connected to the user’s substation or mobile app can be included in a video intercom system with a door release to remotely unlock the door.

It is also possible to set up the camera entrance system or linked a security camera with an intercom to keep a record of all visitor photos at the entry point. This record may be used to spot potential security breaches or to carry out an audit after an occurrence.
It is safe and handy for residents to control access for delivery personnel or contractors they may not know, as well as for friends, family, or coworkers. Audio may not be enough to distinguish between different visitor categories, and it frequently cannot tell if numerous people are trying to enter at once.
The most recent technology allows for remote and mobile functioning, so residents can authorize access without physically being on the site. They can manage alerts and unlock doors remotely with the help of a smartphone, which makes it easier to manage deliveries or other services without having to physically be at the location and shortens visitor wait times.

setting up video intercoms

The design of the door entry panel, the power source, the number and location of tenants, and connectivity all affect how long and how much it will cost to build a system. Scalability and weather protection should also be taken into account.
Design of the door entry panel: Panels can be surface- or flush-mounted. Although flush mounted panel installation requires more time, the result is more streamlined.
To provide the video intercom entry panel with mains electricity, it might be essential to run new cable. a few systems You can use an existing data network for this. The cost of installing a video intercom system can be significantly influenced by the number of base stations and the type of power source.
Wired versus wireless connectivity: In a building with several inhabitants, a hard-wired video intercom system will require specialised cabling runs to each one, which could raise prices. A wireless video intercom system lowers installation expenses, but it needs to have enough bandwidth and range to offer each renter a dependable service. To reach users who are the farthest away from the door reader, the system could need booster units.

Number of users:

The system must be able to accommodate all users. While some businesses offer different packages depending on the number of user profiles, other video intercom system technology providers charge a flat amount for any number of users configured. Additional intercom systems can be required if the building has a lot of visitors in order to relieve congestion near the building’s main entrances.

Weather resistance:

An outdoor video intercom system or an outdoor intercom system with camera requires parts, such as door entry panels or gate-mounted units, that are certified to IP65 standards for protection against rain and dust.


The system must be scalable if there is a chance that the number of inhabitants may increase. The only way to expand a wired system is to add more wiring. It is simpler to grow a wireless video intercom system to accommodate more users.
Integration with other systems: Opportunities for door video intercom integration with other systems, such as security and surveillance, delivery management, visitor management, access control, and building management systems, should be considered when planning system installation.
The simplicity with which cloud-based video intercom systems can be connected with other relevant systems to provide a comprehensive property management solution is a significant advantage.
Costs associated with system upkeep – When estimating the total cost of ownership for various video intercom systems, it’s necessary to take into account costs associated with service and maintenance in addition to the initial installation costs.